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Phone & Tech Store

Phone, tablet and computer repair; new and second-hand sales, trade-in and warranty tracking

TechnicianDeviceService Ticket

Features built for you

One platform from repair bench to storefront: intake and repair tracking with service tickets, serialized IMEI-based device inventory keeping every device's history on record, new and second-hand device sales, on-the-spot trade-in offers, purchase voucher records for second-hand buys, warranty-expiry and held-device reminders, accessory sales and barcode inventory management.

  • Phone/tablet/computer repair tracking
  • Serialized IMEI-based device inventory
  • New + second-hand device sales
  • Trade-in deals
  • Purchase voucher for second-hand buys
  • Warranty + held-device reminders
  • Accessories and barcode inventory
Phone & Tech Store
Mobile app
Phone/tablet/computer repair tracking
Serialized IMEI-based device inventory
New + second-hand device sales

In a phone shop the repair bench and the display case look like two businesses, but the same device travels between them: it comes in for repair, is bought second-hand, refurbished, sold. That is why devices must be tracked individually, not by count. Here every device is tracked by serial number.

Your job record is a “Service Ticket”, your staff a “Technician”, the customer’s asset a “Device”. 91 screens and 20 ready reports are open — one of the widest setups on the platform.

Second-hand purchases are recorded, refurbishment cost is added to the device’s cost, and real margin is calculated at sale. Trade-in closes the old-for-new exchange in a single transaction. Store warranty opens automatically and warns before it expires. Cases, glass and cables run as ordinary counted stock.

Frequently asked questions

Can I track each device individually?
Yes. Serial-numbered devices are tracked as unique records with a status chain and device history from intake to sale.
How do I see real margin on second-hand?
Purchase price and refurbishment cost roll into the device cost; margin is calculated against that at sale.
Is trade-in supported?
Yes. Old-for-new exchange closes in a single transaction.